Return Policy for Olaikin

At Olaikin, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, this Return Policy outlines the process for returning items purchased through the Olaikin Shopping app.

1. Eligibility for Returns
You may return products within [X] days of receiving the order if:

• The product is defective, damaged, or not as described.

• The wrong product was delivered.

• The product has not been used or opened (unless defective).

• You change your mind, subject to the seller’s return policy (if applicable).

2. Non-Returnable Items
Certain items are non-returnable, including:

• Products that have been opened or used (unless defective).

• Perishable goods or items that expire (e.g., food, cosmetics).

• Digital products, gift cards, or vouchers.

• Customized or personalized products.

3. How to Return an Item
To initiate a return, please follow these steps:

1. Contact Olaikin Support within [X] days of receiving your order to request a return.

2. Provide the following details in your request:

   • Order number

   • Product name and details

   • Reason for the return (e.g., defective, wrong product, etc.)

   • Photos or videos of the product (if applicable).

3. Olaikin will provide return instructions and, if applicable, a return shipping label.

4. Return Shipping

• If the product is defective, damaged, or incorrect, Olaikin will cover the return shipping costs.

• If you are returning a product for any other reason (e.g., changing your mind), you may be responsible for the return shipping charges.

5. Processing the Return
Once the returned item is received, Olaikin will inspect it to ensure it meets the return criteria. If your return is approved, a full refund will be processed to the original payment method within [X] business days. If the return is denied, we will notify you with the reasons.

6. Exchanges
Currently, Olaikin does not offer direct exchanges. If you would like to exchange an item for a different product, please return the original item and place a new order.

7. Refunds
Refunds will be issued based on the original payment method used for the purchase. Refunds may take [X] business days to reflect in your account, depending on your bank or payment provider.

8. Seller-Specific Return Policies
Some sellers on the platform may have specific return policies that differ from this policy. These policies will be clearly stated on the product page, and in case of any disputes, the seller’s policy will apply.

9. Modifications to the Return Policy
Olaikin reserves the right to update or modify this Return Policy at any time. Any changes will be posted on the Platform. Please review the policy regularly to stay informed.

10. Contact Us
For any questions or to initiate a return, please contact Olaikin Support at olaikindev.com@gmail.com.